Full Name
Phone Number
Got a question?
Have questions about our money transfer and forex exchange services? Our FAQ section provides quick answers to help you navigate rates, transfers, security, and more with ease.
RBI Rules
What is the definition of an Indian Resident?
What is the foreign exchange limit for a Resident Indian?
Do I have to pay any tax on foreign exchange transactions?
Money Transfer Slab | Minimum Tax – Maximum Tax |
---|---|
Slab 1 [Up to Rs 1 lakh] | Rs. 45 – Rs. 180 |
Slab 2 [Rs 1 lakh to Rs. 10 lakh] | Rs. 180 – Rs. 990 |
Slab 3 [Above Rs. 10 lakh] | Rs. 990 – Rs. 60,000 |
Security
Are the exchange houses/forex stores listed in ExTravelMoney.com trustworthy?
Yes, the exchange houses/forex stores listed in ExTravelMoney.com are
trustworthy.
There are in total 3 categories of financial institutions which have been authorized by
RBI
to carry out forex transactions ;
Is ExTravelMoney reliable?
Yes, ExTravelMoney is reliable.
ExTravelMoney.com is a genuine website registered in accordance with the rules and laws
laid
out in Companies Act 2013.
We have been in operation since 2014 having served around 1,00,000+ customers with cost
effective outward remittance and currency exchange.
This is our CIN number - U72200KL2014PTC037740
You can enter the same in the link below to verify our authenticity.
Check
Company - Ministry of Corporate Affairs
[http://www.mca.gov.in/mcafoportal/showCheckCompanyName.do]
Our partnered Banks
and Money Changers
[https://www.extravelmoney.com/forex-partners/]
Trustpilot Reviews by
customers who have booked forex with us.
[https://www.trustpilot.com/review/extravelmoney.com]
We only have tie-ups with RBI authorized banks and money changers. ExTravelMoney and its
partnered forex houses ensure that all transactions are RBI compliant and follow proper
documentation.
What does ExTravelMoney do with my information?
A customer’s information is stored securely with us. This is required to ensure
compliance
with RBI regulations. We do not pass your data to third parties unless it is absolutely
necessary to your use of ExTravelMoney.com such as sharing your information with the
concerned bank or money changer for processing your transaction.
You may occasionally receive emails from us about our new offers, products or important
features we are releasing which may be of benefit to you. However, please be rest
assured
that your information will not be passed on to third parties for marketing
purposes.
To know more please read our Privacy Policy
How is ExTravelMoney different from Banks and other Foreign Exchange Houses?
There are many advantages for ExTravelMoney over Banks and other foreign exchange houses:
Exchange Rate
How often are the rates updated in ExTravelMoney.com?
Our exchange rates are updated every 2 minutes
What is your current exchange rate?
The exchange rate of currencies is dependent upon your location and the forex store. Each
individual forex store in ExTravelMoney has their own exchange rates.
The link below will provide you with the current rate. Click on it to know more.
https://www.extravelmoney.com/rates/
Cancellation
What is your cancellation and refund policy?
How can I cancel my forex order placed at ExTravelMoney.com?
You can contact our customer support team through the channels below to cancel your forex order;
What is the procedure to raise customer complaints in ExTravelMoney?
Customer complaints can be raised through our Email:
care@extravelmoney.com.
You can also reach out to us through;
Phone: 0-484-288-6900
WhatsApp: 0-484-288-6900
Communicate directly with our customer support agents through the channels mentioned
above.