Personal Information Usage
ExTravelMoney will not search to sell, rent, lend, exchange or give your mail address, your zip code or your phone number to a third party without your explicit permission. The information provided by you are protected and can’t be found by an outside person. ExTravelMoney will only use the customer's personal information as reasonably necessary to provide contracted services.
Disclosure of Personal Information
The customer authorizes ExTravelMoney to use it's name, business name, city or country informations and comments in marketing documents or as testimonials on ExTravelMoney’s web site. At any time, the customer can send a written notice to withdraw this authorization. ExTravelMoney will only disclose personal information to a third party if required by law as evidenced by a valid Court Order of competent jurisdiction or a collection agency.
Disclosure of Non-Personal Aggregates
ExTravelMoney could share with its partners or third parties a non-personal anonymous aggregate of information about its users or web site visitors. For example, we could provide statistics data about the number of users of a particular area. The transmitted information is for statistics and will not reveal your identity in any way.
We collect information like Name, Email, Phone Number, Survey Results and Delivery Address relevant to serving customers better.
How We Use Your Information
We require this information to understand your needs and provide you with a better service. Also, the information is used for internal record keeping, to improve the quality of our service and products. Periodic mails regarding status of your forex orders or new products/offers may be sent to your e-mail. You can opt out of receiving emails by unsubscribing from our mailing list.
Your Phone Number may be used for sending messages regarding the status of your forex orders or to send SMS alerts if you have subscribed to our Rate Alerts feature. In case of placing forex orders our customer care executives would be getting in touch via your provided phone number to verify and process the order.
ExTravelMoney is committed to ensuring that your information is secure. To prevent unauthorised access and improper use of your personal information we have implemented suitable physical, electronic and managerial procedures to protect your privacy. These measures are updated when appropriate new technology to further secure data becomes available.
ExTravelMoney Technosol (P) Ltd. or any of any of our staff will never ask for username/password of your internet banking, mobile banking or any other accounts. We also will not ask you for your credit card number or debit card details. Customers are advised to protect their account information and not to disclose their username/passwords to anyone.
If you believe that any information we are holding on you is incorrect or incomplete, please email us at [email protected] .We will promptly correct any information found to be incorrect.