Call / WhatsApp us: +91-7025-456-456 | E-mail: care@extravelmoney.com

ExTravelMoney India's biggest forex marketplace!

Privacy Policy

Privacy Statement
Our online money exchange website www.extravelmoney.com ("Website") and our customer services telephone line are operated by ExTravelMoney Technosol Pvt Ltd (“ExtravelMoney ” or "us" or "our"). ExtravelMoney  recognises the importance of safe guarding the Personal Information of its customers. The following Privacy Policy sets out the basis on which any Personal Information will be processed by us and reflects ExtravelMoney 's commitment to maintain the confidentiality of personal information and to provide its customers with the best possible service.

At ExTravelMoney, we give utmost importance to the privacy issues of users and thus to protect your rights have established this privacy policy. This privacy policy sets out how ExTravelMoney uses and protects any information that you provide us, when you use this website. Please make sure you understand our policy and feel free to contact us on care@extravelmoney.com if you have any questions or doubts regarding this document.

Personal Information Usage
ExTravelMoney will not search to sell, rent, lend, exchange or give your mail address, your zip code or your phone number to a third party without your explicit permission. The information provided by you are protected and can’t be found by an outside person. ExTravelMoney will only use the customer's personal information as reasonably necessary to provide contracted services.

Disclosure of Personal Information
The customer authorizes ExTravelMoney to use it's name, business name, city or country informations and comments in marketing documents or as testimonials on ExTravelMoney’s web site. At any time, the customer can send a written notice to withdraw this authorization. ExTravelMoney will only disclose personal information to a third party if required by law as evidenced by a valid Court Order of competent jurisdiction or a collection agency.

Disclosure of Non-Personal Aggregates
ExTravelMoney could share with its partners or third parties a non-personal anonymous aggregate of information about its users or web site visitors. For example, we could provide statistics data about the number of users of a particular area. The transmitted information is for statistics and will not reveal your identity in any way.


Information Collected
We collect information like Name, Email, Phone Number, Survey Results and Delivery Address relevant to serving customers better.

How We Use Your Information
 
Email
We require this information to understand your needs and provide you with a better service. Also, the information is used for internal record keeping, to improve the quality of our service and products. Periodic mails regarding status of your forex orders or new products/offers may be sent to your e-mail. You can opt out of receiving emails by unsubscribing from our mailing list.

Phone Number
Your Phone Number may be used for sending messages regarding the status of your forex orders or to send SMS alerts if you have subscribed to our Rate Alerts feature. In case of placing forex orders our customer care executives would be getting in touch via your provided phone number to verify and process the order.

Cookies

Our site uses cookies and other tracking technologies. Cookies enable us to serve secure pages to user's without asking them to sign-in repeatedly. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. If a user’s system is idle for a defined time, the cookies will expire, forcing the user to sign-in again to continue their session. This prevents unauthorised access to the user’s information while they are away from their computer.

Third party services cookies are enabled on our site which are anonymous and cannot identify individuals. They are used for statistical analysis. For some of the functions within our websites we use third party suppliers, for example, when you use our chat client (and any other content from third party suppliers), it may contain third party cookies and you may wish to consult the policies of these third party websites for information regarding their use of cookies. We have no access to third party cookies and third party organisations have no access to ours. The third party organisations that place cookies have their own strict privacy policies.

However, should you wish to reject/delete cookies the cookies set by ExTravelMoney or the websites of any third party suppliers, you can do so by changing your browser settings. Please note that if you reject the use of cookies you will still be able to visit our websites but some of the functions may not work correctly.

Security

ExTravelMoney is committed to ensuring that your information is secure. To prevent unauthorised access and improper use of your personal information we have implemented suitable physical, electronic and managerial procedures to protect your privacy. These measures are updated when appropriate new technology to further secure data becomes available.  

Disclaimer
ExTravelMoney Technosol (P) Ltd. or any of any of our staff will never ask for username/password of your internet banking, mobile banking or any other accounts. We also will not ask you for your credit card number or debit card details. Customers are advised to protect their account information and not to disclose their username/passwords to anyone.

By agreeing to our Terms and Conditions and our Privacy Policy, you consent that no data transmissions over the internet are completely secure. We cannot fully guarantee or warrant the security of any information you provide to us.

If you believe that any information we are holding on you is incorrect or incomplete, please email us at care@extravelmoney.com .We will promptly correct any information found to be incorrect.